Pagamenti con Pos e bancomat, continuano problemi: cosa è successo, tempi di risoluzione

Continuano anche oggi i problemi ai pagamenti elettronici con Pos, carte di credito e debito, oltre ai prelievi al bancomat in Italia e in tutta Europa.

Bankitalia: “Danni a infrastruttura fisica”

La Banca dItalia sta monitorando le difficoltà operative che si sono verificate in alcuni servizi di pagamento con carte di credito e di debito dalla tarda mattinata di ieri, 28 novembre. In base alle informazioni disponibili, i disservizi sono riconducibili a problematiche di tipo operativo danni a una infrastruttura fisica), registrate da un fornitore tecnologico. E’ quanto si legge in una nota diffusa dall’istituto di via Nazionale. Il fornitore, si legge, sta apprestando i necessari interventi al fine di mitigare i disagi sul funzionamento dell’infrastruttura e sui servizi erogati.

Al momento una parte dei servizi di pagamento impattati è stata riattivata, mentre permangono malfunzionamenti per alcuni circuiti di carte di credito e di debito. Le autorità continuano a seguire la situazione in collaborazione con gli operatori nell’ambito del Codise per il ripristino progressivo dei servizi agli utenti e, quanto prima, della piena operatività. Verranno diffusi ulteriori aggiornamenti appena possibile. Il Codise, ricorda Bankitalia, è la struttura per il coordinamento delle crisi operative della piazza finanziaria italiana, presieduto dalla Banca d’Italia e al quale partecipano la Consob e gli operatori del settore finanziario rilevanti sul piano sistemico.

I tempi di risoluzione

Nexi informa che attualmente la problematica non risulta ancora risolta da Worldline. “Worldline – si legge in una nota di Nexi – ha comunicato che sta lavorando per identificare potenziali soluzioni alternative per riattivare i servizi, in attesa che l’infrastruttura fisica danneggiata venga ripristinata. Al momento non abbiamo ricevuto ancora informazioni certe sulle tempistiche di risoluzione”.

Per quanto riguarda gli impatti in Italia, “si evidenzia che sono interessati esclusivamente i servizi di pagamento operati attraverso infrastrutture Worldline, di cui quest’ultima è unicamente responsabile”. Nexi continua il costante monitoraggio sui tavoli tecnici e ha già rafforzato il presidio dei canali di assistenza ai propri partner e alla clientela finale. In attesa di aggiornamenti da parte di Worldline sulle tempistiche di risoluzione, Nexi informa di avere avviato un’indagine e si riserva ogni opportuna azione a tutela degli interessi della società e dei clienti.

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